Delete your Shipo data
Shipo does not ask you to sign up: the game creates a guest profile linked to your device. You can have that profile and all data tied to it deleted at any time.
How to request deletion
1. In the app open Settings → Feedback & bug reports, choose “Other” and write “Delete my account”.
2. Or e-mail trandinhthang99.hy@gmail.com from any address with the subject “Delete my Shipo data” and your in-game name (shown in Profile).
What is deleted
Your profile, progress (coins, gems, items, level, XP, missions, achievements), leaderboard entries, posts, comments and feedback. Deletion is permanent and cannot be undone. We process requests within 30 days.
What may be kept
Anonymous statistics and administrative logs that are not tied to your identity. Purchases are handled by Google Play; ask Google for purchase records and refunds.